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ABC

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1. What are Quota Licenses?
2. Does an application for an Alcohol License require prior Local Approval?
3. Can Minors be on licensed Premises where alcohol is sold?
4. Can Danville impose license fees for the privilege of manufacturing and trafficking in alcoholic beverages?
5. My customers love Texas Hold 'Em. Can I host a weekly game with small buy-in?

Board Of Commissioners

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1. How Long Is A Mayor's Term In Office
2. How Long Is A Commissioner's Term In Office
3. What Is The Mayor Pro-Tem
4. How often does the Board of Commissioners meet?
5. Do the Mayor and all the Commissioners have to be present at a City Commission Meeting to conduct business?
6. Can the Mayor veto a vote by the Commissioners?
7. Are members of the City Commission elected on a ward (a defined area of the city) or city-wide ("at large") basis?

Cemetery

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1. Who do I contact to find a grave site?
2. Who do I contact to purchase a grave?
3. Where are graves available for purchase located in the Cemeteries?
4. Who do I contact to schedule a burial or cremation service?
5. Am I allowed to place artificial arrangements on a grave site?

Codes

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1. If I want to open a business, do I need a business license and how much will it cost?
2. If my business is located within the city limits, do I withhold only City of Danville taxes for employees?
3. What is the withholding percentage for Boyle County and Danville on the Quarterly Return?
4. Where can I find additional Payroll/Net Profit Information?

Communications

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1. What are the requirements of a 911 telecommunicator?
2. When should I use 9-1-1?
3. When calling 9-1-1 what is the difference between calls made from a landline phone(plugs in the wall), a cellular phone, and a VOIP(voice over internet phone) call?
4. What should I do with my old cellular phone?

Finance

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1. What Water Bill Payment Methods Are Available?
2. How Often Do You read My Meter?
3. What If I Can't Pay My Bill On Time?

Fire Department

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1. How can I get a child seat inspected or installed?
2. Does Danville Fire Department have a smoke detector program?
3. Can I get a fire station tour?
4. Do I need a Fire Escape Ladder?
5. Why do you flow test hydrants?
6. What can I burn? What restrictions apply?
7. Where do I get a burn permit? Is there a fee involved?
8. How can I become a firefighter?
9. How can I become a part-time firefighter?
10. Does the Fire Department clean chimneys?
11. What can I do if the water is discolored?
12. What about my pets during a fire?

GIS

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1. How do I purchase maps?
2. How much do the maps cost and what format are they available in?
3. Are maps only available for Danville?
4. What type of data is available?
5. What format is the data?
6. Can I request specific data?

Information Technology

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1. I need help using this site, who can I contact?
2. What jobs are available in the Information Technology department?
3. How can my company become a computer equipment vendor to the city?
4. How can I suggest content for the web site?
5. What other types of equipment is IT resposible for?
6. What do the terms SCADA & AMR stand for?
7. Can I get text notifications on my phone?

Legislative / Executive

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1. If I have a question regarding City services should I contact the Board of Commissioners or the City Manager?
2. How do I make an Open Records Request?
3. How can I file a damage claim with the city?
4. What is meant by the Open Meetings?
5. How does the office of the City Clerk differ from that of the City Manager?
6. Is the City Manager elected?

Parking

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1. Is there a time-limit or cost if I park downtown on the street?
2. Do I have to park within the parking stalls?

Police

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1. How do I obtain a copy of my collision/crime report?
2. How many officers does the Danville Police Department have?
3. Where is the Police Department located?
4. How do I sign up for a "ride-a-long" with the Danville Police Department?
5. Is the Danville Police Department hiring officers at this time?

Public Works

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1. Who do I contact to request service from the Public Works Department?
2. Does Public Works maintain all of the Streets?
3. Who maintains Sidewalks?
4. How do I get a streetlight repaired?
5. How are streets selected to be paved?

Stormwater

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1. What is the purpose of a Stormwater Fee?
2. Who will have to pay the stormwater utility fee?
3. How will the stormwater rates be determined?
4. What is an impervious surface?
5. What can the City do to prevent nuisance flooding at my house?
6. How did the City determine in what order the Sub-Basins would be analyzed?
7. What is acceptable to dump into the Storm Sewer System?

Wastewater Rehab

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1. Where does my line end and where does the City begin?
2. Can you tell me where my line is located?
3. What can I pour down the drain?
4. How much will it cost for excavating and repairing the line?
5. What size is my line?

Wastewater Treatment

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1. What is the purpose of the waste water treatment plant?
2. Who owns and operates the waste water treatment plant?
3. Can the waste water plant safely remove anything we put down the drain?
4. What are some of the things you should not put down the drains?
5. What should be done with animal and vegetable derived fat, oil and grease if they’re not supposed to go down the drain?

Water Distribution

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1. What happens when I have a leak?
2. How can I locate water lines?
3. Is my water meter actually read every month?
4. How can I lower my water bill?
5. How much water will I use doing ordinary things, such as washing clothes or taking a shower?
6. Can a small leak (such as a toilet leak) increase my bill very much?
7. How can I prevent frozen pipes?
8. Where can I call to have my meter turned if I have a leak?

Water Treatment

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1. What Law Keeps My Drinking Water Safe?
2. Where Can I Find Information About My Local Water System?
3. I don't like the taste, smell, or appearance of my tap water. What's wrong with it?
4. How will I know if my water isn't safe to drink?

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