Customer Service Upgrades: The City of Danville Municipal Utility is in the process of moving into a new billing software platform. The new platform will allow customers more flexibility to pay their monthly utility bills with features like, improved payment options for online payments and eChecks, payments via text, tablet, phone, with a dedicated 800 number for balance inquiry and payments, customer self-service portal, and other customer benefits. During this process, the former online payment porter is not available. Customers who typically pay online should call the water department at 859-238-1200 (option 1 and 1) to pay over the phone or visit the Water Department at 445 W Main Street in Danville. Bills are still due on the 10th of each month. Customers are also encouraged to reach out to the Danville Water Office and provide up-to-date contact information to be sure they are given proper notification of updates in the future.
Information about the Low-Income Housing Water Assistance Program (LIHWAP) is expected to be available through Boyle County Bluegrass Community Action Partnership in the coming weeks. Contact 859-236-2955 if you have questions regarding this program.
Ongoing Projects:
- Sanitary sewer construction along Clark’s Run near Lebanon Road is nearing completion. This project travels along Clark’s Run from behind Honeywell Intelligrated west to the Industrial Park. Aging infrastructure was replaced with new gravity sewer lines and sanitary sewer manholes to improve capacity and enhance job availability through future economic development.
- Phase 1 of the Wastewater Treatment Plant is currently scheduled to wrap up in October 2023. These improvements include advanced UV disinfection systems, new control/operations buildings, pump control operations, and storm sewer collection system. The City has also invested more than $250,000 to remove sanitary sewer sludge from the existing Wastewater Treatment Plant to reduce odor and further increase capacity during significant rain events.
- In recent years, the City of Danville has worked closely with Springfield Water and Sewer Commission to deliver to construction a multi-phased watermain initiative stretching from the newly installed water tank located at Tuggle Road to an intersection point with the existing Springfield system just across the Washington / Boyle County line. With the support of elected officials from both SWSC, Washington County, City of Danville Commission, and Boyle County, over 43,000 linear feet of new 12” waterline will be installed in this partnership. These projects will build upon previous City of Danville municipal utility investments along the US 150 Corridor and are critical to provide needed water capacity and quality improvements to the area surrounding Springfield, KY in Washington County. It will also provide additional water capacity to Perryville and the western end of Boyle County for years to come. Construction crews have mobilized on the west end of Perryville to begin the installation of approximately 20,000 Linear feet of new 12” waterline to the west. The City of Danville is preparing to begin construction of 23,000 linear feet of new 12” waterline to the east including Perryville and connection along US 150 to the new Tuggle Road Tank. Construction is expected to take 12-18 months and though impacts to traffic and existing water provision may be experienced at times, it is the goal of City of Danville Municipal Utilities to limit those disruptions. The City of Danville will own and operate the entire 43,000+ linear feet of new infrastructure once it is installed.
Upcoming Projects:
The City of Danville will soon be releasing design Request for Qualifications (RFQ) for two critical upcoming initiatives. One will be focused on meeting recent updated initiatives for Federal Drinking Water Standards regarding inventory of existing customer Lead and Copper service waterlines between the meter and residence/business and methodologies to replace such within the Danville system. The other initiative is aimed at previous agreements between City of Danville and Boyle County Fiscal Court to implement County American Rescue Plan (ARP) funding toward critical sanitary sewer improvements in the Perryville and Junction City areas.
If you have questions about any of this information, please contact the water department at 859-238-1200 (option 1 and 1), or the Water Treatment Plant at 859-238-1241.
