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Posted on: January 1, 2022

Danville Implements New Website to Promote the City and Improve Service

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The new and improved City of Danville website will be live on Monday January 3rd, 2022.  The new website, found at www.danvilleky.gov, will ­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­meet several of the city’s goals of improved service, communication and interaction with the citizens, according to the City Manager Coffey.

“First, it will serve to promote the city as a component of a broader vision by creating a more appealing experience for everyone that connects to the city’s website.  The site will serve to enhance our local pride in our community, as well as benefiting tourism in our city and county in the future.   The improved site will contribute to our economic development efforts and enhance our communications with our residents.”

Service improvements for residents will be perhaps the most important benefit of the improved website as it will integrate the City’s other digital services more efficiently to a single location.  For example, a key feature will be the integration of “SeeClickFix”, the city’s service request system, directly into and accessible from various departmental or subpages.  This will enable residents to quickly report problems or make a service request from each of the various departments, when most convenient to our residents, 24 hours a day.  

The new website will also include other enhancements, such as direct access to Civic-Rec, which is the new platform to access parks and recreation venues and services.   This improved access will facilitate participation by the public in those programs offered and contribute to improving the wellness of our residents and their quality of life in our community.

More up-to-date and accurate information of every department of the city will be provided on the City’s new website.  This will allow the public, and each of the City’s Department heads, to both manage operations and respond to service requests more efficiently. 

“Overall, both the city staff and our citizens should have a better understanding of ‘how we’re doing’ providing services and meeting service requests,” said Coffey.  “Our goal is to deliver city services in a cost-effective and efficient way, and the rollout of this new website will enhance our ability to meet this goal.  It is one of several steps underway in modernizing both the City’s communication and its interaction with the residents.”

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