Does this mean my bill will be increasing?

Not necessarily. In cases where rates remain consistent, the new meters will simply record consumption more accurately. In some cases, your bill may increase, but only if the current meter is underreporting usage. Presently some residents are paying for the water they are actually using, while other residents are only paying for a fraction of their usage. This condition is not fair to all residents. Discussions have already been held within the Utility Department and the City does not intend to make bills retroactive where under-billing has been noted. The new system will ensure fairness and equality for all the residents and businesses from this point forward.

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1. Why is my water meter being replaced?
2. Does this mean my bill will be increasing?
3. When will this work be performed?
4. How will this affect my service?
5. How long will it take?
6. How do I know who is authorized to do the work?
7. I'm on vacation or not available that day. Whom do I call?
8. Why was I not able to turn on my water after the meter was installed?
9. Is there any special care or maintenance that I need to do to my new meter?
10. If I own a business will my water be turned back on immediately?
11. I still have questions, where can I get additional information?