Service Request System

Danville Service Request System helps residents reach the City online or via their smartphone to request services or get help fixing issues. Choose a category below by clicking the link for the request you'd like to submit, then follow the directions to enter the location of the issue, add an image (if you have one), type in the description, follow the prompts, and submit!

As this system is not monitored 24/7, issues related to public safety or those requiring immediate attention should be reported directly to the Danville Police Non-Emergency Line at 859-238-1200. Don't see a category for what you need help with? Report it into the "Other" category and City staff will ensure it's assigned to the appropriate department for follow-up.

You can view all exiting request by visiting our Citizen Portal.

You can submit and track your requests on our iOS and Android apps.


Submit A Request

City Administration

Codes Enforcement

Fire Department

Public Works

Other Issues


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