Reminder: Delinquent account cutoffs will resume following the weather-related suspension announced last month. If your utility account is delinquent, please take steps to avoid being placed on the cut-off list as soon as possible.
Courtesy calls from the City of Danville Utilities Department have been sent to customers at risk of disconnection for non-payment. If you are aware your account is delinquent and did not receive a call, you should contact the water department to ensure we have your updated contact information and to discuss your account as soon as possible.
To avoid processing delays, delinquent payments should be made by calling 866-771-1193, or by visiting City Hall, using either the water department customer service desk or the drop boxes located on the side of the building and in the parking lot.
Utility payments are due on the 10th each month. If you have questions regarding your account, please contact the utilities department at 859-238-1200, option 1 and 2.