The City of Danville Water Office is experiencing technical issues with the online bill payment portal, and it will be temporarily taken out of service until the issue is resolved. If a customer has questions regarding current or delinquent account balances due, or any other account information, they are encouraged to contact the City of Danville Water Office via phone at 859-238-1200 and choose options 1 and 1, to pay over the phone to ensure that the proper payment has been credited to your utility. We apologize for any inconvenience and ask for you patience as our customer service representatives are taking a significantly higher number of calls during this time.